Our commitment to best practice customer service means unit owners will experience:
Meaningful Knowledge
Our Strata Manager to Building Ratio is far below the industry standard, allowing high level understanding of your building.
Value Driven Processes
Our team drafts agendas for our strata managers, affording them time for input on high level matters.
Excellent Response Times
Being responsive to all stakeholders is a priority for the team at Vantage Strata.
Reliable Tradespeople
We have spent years building up a database of tradies who will get the job done well.
Clear Communications
SMS, email and phone messages will keep you informed at all times.
Proactive Management
Through centralisation of certain tasks, our strata managers are able to proactively manage your building.
Our online portal allows you to do the following:
- Make maintenance requests
- Receive updates via email and SMS
- Make amenity reservations
- Participate in resident surveys
- Access owners corporation rules
- Submit key and fob requests
- Check bulletin board style notices
With the support of Vantage Strata, your building will be well-managed and secure, protecting the value of your property and attracting high quality tenants.