Tenant guide
Welcome to your new home
On behalf of the Owners Corporation and Vantage Strata, we warmly welcome you to your new community. Bookmark this page and come back whenever you need it.
01
Vantage Command Centre (VCC)
Vantage Strata uses an online portal powered by Resvu. All residents are strongly encouraged to download the app - it's how you'll stay across important updates about the property.
Through the Vantage Command Centre, you can:
- Rules and by-laws relating to the property
- Pets' information and application process
- Recycling and waste disposal guidelines
- Applications for alterations to your unit (via your landlord/agent approval)
- Building plans and other useful documents
We encourage you to take pride in your community and help us maintain a safe, respectful, and welcoming environment for all residents. If you need assistance, please don't hesitate to reach out.
Portal login
The invitation link to the VCC shall be received within 24 hours of receiving your welcome email.
02
Security
All residents share responsibility for building security. A few things to keep in mind:
- Do not leave valuables in vehicles, including building access equipment such as remotes, keys, and swipe cards.
- Do not allow tailgating into parking areas or entrance doors.
- Ensure garage doors and other access doors are closed correctly after use.
- If you have a storage cage, store only general items - not high-value belongings.
03
General building information
Should your building have a basement:
- The basements are regarded as "wet areas" and on occasion you will experience water seepage.
- The basement has been designed to accommodate this ingress.
- Should your storage cage be situated in the wet areas, it is highly advisable that you only store items suitable for this environment.
Common property
Vantage Strata's role is to maintain common property and ensure the building operates as intended. We work at the direction of the Executive Committee and the broader Owners Corporation.
04
Who to call
General enquiries
Contact your Strata Manager directly, or reach our office on (02) 6171 9700 or at adminsupport@vantagestrata.com.au.

